User Logs


One tool for monitoring system utilization is the User Log feature of NCAtrak. This feature allows us to view the logins by date and time for our users. This tool can be very useful for discovering unusual or unexpected access.


https://vimeo.com/286007295/5eb302b95d 


Also, see the videos below to learn more about the logs feature and for custom reports regarding case modification. 


Click below for Help Document:


Logs

Verification Code Preference


NCAtrak now includes the built-in security feature called Multi-Factor Authentication. Every 30 days you will need a verification code to log into NCAtrak. You can set your preference for receiving your code.


See MFA video tutorial below

Removing a User


Equally important to creating a user, is removing users. When someone leaves our CAC or a partner changes job duties and no longer needs access to NCAtrak, it is super important to disable their access to NCAtrak. Because usernames in NCAtrak must be unique nationwide, it is important to disable the password AND remove the username from the system. The video below demonstrates how to remove access to NCAtrak.

 

https://vimeo.com/285349851/8aa6b6e2a3

How to create a role to limit a users access


See the video below titles Roles to limit access