NCAtrak Support

Set Up 6

• New User Tutorial
• Role Set Up
• Adding Personnel Video Tutorial
• Personnel Search
• Removing Personnel from Pick Lists

View all 6

MDT Management 4

• MDT Attendee Set Up
• Ready for MDT Check Box
• How to Add and Delete a meeting on the MDT Tab
• MDT Meeting Copy to Co-Victim

Reports 4

• Case Reports
• NCAtrak Report Templates
• Adding a New Query
• Trouble shooting a query

NCAtrak Features 6

• Appointment and Session Reminders
• Deny User Access to Cases
• News Feature
• Events Calendar Feature
• Mental Health Case Notes New Features

View all 6

New User Initial Training 8

• Setting up NCAtrak with Video Tutorials
• Overview of Case Tabs with Video Tutorials
• Overview of MDT Management with Video Tutorials
• Creating Cases with Video Tutorials
• Home Screen Features with Video Tutorials

View all 8

New Subscription Information 1

• FAQ New Subscription

NCAtrak Set Up 7

• CAC/MDT Setup
• Data Entry Fields ​
• Pick Lists
• Agencies
• Personnel

View all 7

Miscellaneous Administration Help Documents 3

• News
• Logs
• Browser Old Password & Saving Passwords

Search Help Documents 3

• Searching Cases
• Searching People
• Searching Personnel

User Profile Information 2

• Password Reset Self-Service
• Update My Profile

Security Officer 1

• Security Officer NCAtrak Features

Home Screen 7

• Home Page
• Home Screen Case List Fields
• Open and Closed Cases
• Dashboard - User
• Dashboard – Security Officer

View all 7

MDT Management 6

• Getting Started with MDT Meeting Management in NCAtrak
• Overview of Multidisciplinary Team (MDT)Meeting Setup
• Multidisciplinary Team (MDT) Management
• MDT Create Roster Page
• Multidisciplinary Team (MDT) Meetings List

View all 6

Create a New Case 3

• Create New Case(s)
• Add Names
• Biography

Case Tabs 8

• General Tab
• People Tab
• Presenting Tab
• Child Protective Services (CPS) Tab
• Forensic Interview (FI) Tab

View all 8

Case Attachments 3

• Case Attachments
• Document Upload – User
• Document Upload – Security Officer

Mental Health Tabs 4

• Mental Health Tab - Basic
• Mental Health Tab – Treatment Plans
• Mental Health Tab – Case Notes
• Mental Health Tab - Assessments

Medical Tab 2

• Medical Tab - General
• Medical Tab - Details

NCAtrak Case Management Features 2

• Appointment Reminder Feature
• MDT Email Feature

Report Set Up 1

• Report Setup

Custom Reports 3

• Custom Reports
• Reportable Fields for CACs in NCAtrak
• Filter By Criteria List

Management Reports 1

• Management Reports

Schedule Reports 1

• Report Schedules

NCA Report 1

• NCA Report for NCAtrak Users

Case Report Tab 1

• Case Report Tab

NCAtrak Policies and Procedures 3

• 2007 NCAtrak Policies and Procedures
• 2011 NCAtrak Required Reading & Start-Up Assistance for Users
• Security And You

NCAtrak Security Features 3

• NCAtrak Security Features
• Powerful. Secure.
• NCAtrak Security Tools

Data Transfer 2

• Data Transfer – Process Referral Data and Create New Case(s)
• Data Transfer Log

Chapter NCAtrak Information 2

• NCAtrak Features Flyer
• Chapter NCAtrak Information

Chapter NCAtrak Set Up Instructions 1

• NCAtrak Set Up for Chapter NCAtrak

Chapter NCAtrak Reports 2

• Chapter NCAtrak NCA Report Statistics
• Reportable Fields for CACs in Chapter NCAtrak

NCAtrak Chapter Video Tutorials 1

• Chapter NCAtrak Video Tutorials

2024 Report 3

• 2024 NCA Report
• NCA Statistical Report Submission Instructions for Manual Submitters
• NCA Report Dictionary and Terminology Resource

NCA Report Video Tutorials 2

• NCA Report Help Videos for NCAtrak Users
• NCA Report Tutorial for Manual Submitters

2025 NCA Report 1

• 2025 NCA Report Changes